Buff Flag Welsh Original

We dispatch orders Monday to Saturday and will usually process all orders received by 3pm (Monday-Friday) on the same working day and by 11am on a Saturday (Excluding Bank Holidays)

Orders over £25

• FREE(standard 2-3 delivery to UK including Northern Ireland, Highlands and Channel Islands)
• Express next day delivery £4.99

Orders under £25

• Standard 2-3 day delivery £3.49
• Express next day delivery £4.99

International Deliveries

We deliver to most of mainland Europe and various destinations worldwide such as Australia, USA, Russia and China.

As we can't quote a set price for every single country please see below for estimated cost of delivery(these are calculated automatically when you choose Europe/Worldwide).

We will contact you if extra delivery charges are applicable to your order prior to shipment, this generally would be the case if you have ordered multiple items.

Europe(Parcel size/estimated cost):-

Standard Letter £8

Standard Parcel £12

Large Parcel £24

Worldwide(Parcel size/estimated cost):-

Standard Letter £10

Standard Parcel £16

Large Parcel £48

Customers seeking to return goods must notify us by email at info@outdoorwales.net prior to sending goods back to us.

If it is a return for exchange then please email the above address with details.

Please note: Please post Recorded delivey. We can only refund after receipt of goods back.

Customers should only return goods to us after we have authorised the return by way of confirmation email.

If customers seek to return goods for replacements then the customer must pay the return carriage cost of the original item to us and pay the carriage cost to send the replacement item out. We will advise how to do this when you contact us regarding the return.

In the event that we send out incorrect or damaged goods to customers then we will pay for the return of the goods and also the replacement item carriage charge as well.

If FREE DELIVERY has been offered, refund will be minus original postage costs.

Please note under the Consumer Protection (Distance Selling) Regulations 2000 act the buyer is entitled, for 7 days from the day after that on which the goods are received by the buyer, to unconditionally return the ordered goods to us.

The goods must however be in an as new and unused condition in their own original undamaged packaging. The buyer must return the goods at his own expense.

Why you can feel secure shopping with us

We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit www.paypal.co.uk